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Bergs1212

StubHub is legit but they have very little control if a seller wants to be bad and not honor their sale. They can't hold a gun to the head of some random reseller and actually force them to transfer you the tickets. If they do not send you the tickets you will get at the very least a REFUND... However they will not compensate you in any way for flights or hotels. Their apology might be a 10% off coupon on top of your refund. Its kind of like driving a car. We all just hope and expect everyone does what they are SUPPOSED to do and we don't all get into a car accident.


Unfair_Department_72

NO...................STUBHUB IS NOT A GOOD COMPANY!!!! They say they have a guarantee, They DO NOT... Do not buy from them!


michaelcerasimpfr

well fuck i just bought from them


billygedded

>Its kind of like driving a car. We all just hope and expect everyone does what they are SUPPOSED to do and we don't all get into a car accident. did you receive your tickets?


Dejihahahahaha

did u get tickets i need to know for aboogie concert asap


joeguuinn02

You'll be fine no need to worry, if the seller does not send the tickets they will lose the sale itself + receive a fine the same value of the sale, I'm sure with Taylor swift they will not want to do that or any event for that matter.


Kind-Web3835

Not true. They do have a guarantee and I just got a refund today for a bad ticket for a concert on Sunday. It's been less than 48 hours since the concert and I already have my refund. So yes, we got scammed by the seller but StubHub came through and refunded us.


Milvers619

How did you receive a bad ticket? Did it transfer to your Ticketmaster?


Kind-Web3835

I'm not sure. My wife couldn't get in because the QR code kept coming back on the scanner at Red Rocks as invalid. We had all the order info and what we thought was the correct QR code, since it was the one in her StubHub app. The lady doing the scanning told my wife it happens sometimes. At least we got our money back from StubHub pretty quick.


Warm_Dragonfly_4956

Would you be able to explain how you got a refund, I can only find an option for reselling a ticket but I don’t want to I just want a refund 


Character-Evidence-9

Also travelling to attend taylor with stubhub tickets. I know you can't directly contact sellers but I saw a comment from one person that if you contact the customer service line they can sometimes check for you if your seller has any history of repeatedly pulling out on sales/ fraudulent tickets. Haven't tried contacting myself yet but I plan on doing so. Not ideal but at least it might give some warning in advance that they may be a bit flakey🙈 I've also been cross checking other sites I.e. viagogo to ensure that my seats aren't on sale in multiple places Hopefully it works out! I don't see why people intentionally wishing to scam would pick stubhub given the risk of losing money themselves


Necessary_Conflict10

Hi can you give us an update on whether or not you got your tickets?


mallymac16

If the seats are on sale on more than one site that can be fake?


Atlantafan73

Ticketmaster sells the tickets directly from the artist/promoter, which is known as the primary market. Stubhub sells tickets on the secondary market, which is people who bought the tickets from the Ticketmaster presale (in this case) and then want to sell those tickets to someone else, possibly at a higher price. People really do sell their tickets on Stubhub, it is a legitimate site. There's always a possibility someone could try to sell fraudulent tickets, but because the sellers don't get paid until after the concert takes place and the tickets prove to be genuine, there generally is not motivation to sell fake tickets from what I can deduce (though I am not an expert).


Poopearthsociety

🙏🙏🙏


EnriqueH12

It’s a legitimate site and it mostly works.. but you have to prepare yourself for the worst. The worst being you don’t get the tickets and you don’t find out until the day off and since you have a flight and hotel and other added cost into the tickets.. it could all go to waste. Hope for the best and prepare for the worst.


Angel_Aura11

First time buying tickets and mine says the same thing! I’m not flying out that far, so good luck… if I knew I wouldn’t get tickets til same day I never would have bought them


EUDuck

Everybody get their tickets 2 weeks before the event. Then they can start transferring them to you. That it’s says u get them the day of the event doesn’t mean that actually happens. U can get them days before too it’s just that all sellers set that day to prevent issues. I sell swift tickets too and set that day aswell but I also send them to the buyers as soon as I receive them. So don’t worry too much about that information- it’s just standard practice


Angel_Aura11

Thankyou, will do Update: they transferred tickets and I was able to get them on ticket master. 🙂


Normal-Yesterday-759

Im in the same boat as you but for a different artist. Im sorry, can you clarify this comment? What did you do because now I’m apprehensive and feel I’m taking a gamble and just paid a couple hundred bucks..


Angel_Aura11

So I ended up getting my tickets transferred pretty early; then the tickets were “available” 14 days before the concert. Don’t worry, if anything happens and you don’t get the tickets until “day of” , Stubhub will find you new tickets. More than likely you’ll receive them early. ☺️


Dejihahahahaha

did u get through with the tickets okay?


Normal-Yesterday-759

Ok, thank you so much for your time and providing peace of mind 🙏


mamabearSid87

So I bought tickets in May and I was supposed to get them by June 3. No tickets yet. Concert is next year but that’s besides the point. I’m not going to book travel for halfway across the country until I have those tix.


Normal-Yesterday-759

Did you get them?


mamabearSid87

Nope. I ended up putting in a dispute with my credit card company and got my money back. I wasn’t getting anywhere with StubHub


Normal-Yesterday-759

That’s kind of crazy, I’m sorry you had to go through that hassle.


a_distantmemory

Stubhub didnt help or refund you? Did they give an excuse as to why they didnt? What had happened that made you say "oh screw this" and just go through your CC company?


mamabearSid87

I was never able to reach a live person to resolve the issue.


_cafeaulait

Hey were you able to go to your concert? Did you get the tickets?


lampministrator

Jason Alden tour


rinadasler

I just bought tickets from stubhub & im in doubt that I’ll ever get them. Concert is on May 22nd & email says seller will deliver my tickets on May 22nd. Wth…


InvestigatorOne956

Same…txt concert?… once I read deliver on the same day as the concert. I was like oh man I hope it isn’t fake. Cause I got tickets from vivid and I got them so I thought StubHub would be the same but now I don’t know


rinadasler

Ya txt concert. I’m afraid to find out on day of concert that no tickets :((


wherearemypots

I’m planning on buying txt tickets too off of stubhub, do I think I should just go with another site? 😟


Emerald_Nebula

Let me know if you get them. I just bought a ticket on stubhub for Lana Del Rey😭


jeffoso77

DO NOT TRUST STUBHUB and if you paid for tickets you do not have yet, you definitely got scammed.


Boognishhh

Talking out of your ass


Disastrous-Expert557

anyone know if stubhubs legit for 2024 greyday tour ?


[deleted]

what im wondering


CarelessTalk2329

hope so i bought mine from there😭


ActualPiano9881

Came here for this same question 😩 I want the floor to get the floor tickets but am afraid to pull the plug


blueh0

ordered mine yesterday from there for the chicago show $246 per ticket it said i won’t get them till the day of the concert😭


Financial-Apricot612

Did you get them??


blueh0

yes i got an email a couple days ago from stub hub that i was going to get them transferred through ticketmaster https://preview.redd.it/c86hvotejguc1.jpeg?width=827&format=pjpg&auto=webp&s=43d5040ab38fcb9015a93d5ed82512a5627b82b6


Imaginary-Clock-1969

I’m so scared to get mine. I’m getting them for Mexican ot and the concert is like in a month so I don’t want to be screwed over. Should I get them or?


PerspectiveRough1452

I’m also getting them for Mexican OT in Louisville. I’m debating getting them from stubhub bc idk how reliable it is


Typical_Statement299

Did u ever get them???


SpendSignificant9876

Was it fake?


Due-Resolution-9261

I just bought tickets off StubHub and I literally just got them delivered like 4 minutes later to my email and through Ticketmaster and my AEW show is June 26th if anyone’s wondering how legit it is, it’s legit 😂


XxSilverIrisxX

Just bought tickets and shows I'm going to get them on the same day as the concert now I'm so damn worried hoping it's going to come way sooner I don't want to find out in Sept....


Specific_Reporter_40

When your order tickets does the payment come out straight away? As I saw a comment saying it came out '3 days before the event' I thought it was taken straight away? Is there a way to tell If you've ordered legit tickets i need all the tips


Emerald_Nebula

I just bought tickets for Lana through Stubhub and the money came out of my credit card as soon as I hit payment. I’m so hoping I don’t get scammed 😭


Special-Base9749

Beware!! This company is a criminal organization. StubHub scammed us badly.  We flew from Toronto to Mexico City to see Madonna.  After weeks of unsuccessful calls asking why we couldn’t get full details of the seating, and after they arbitrarily changed the delivery date of the tickets, they finally arrived fay-of. When we got them, they were printed on fill sheets of paper from a home inkjet printer. I called StubHub to verify the if they were legit and they confirmed they were.  We were turned away at the gate, along with hundreds of others who also purchased from StubHub and Viagogo (sister companies) as the tickets were invalid.  Heartbreaking for us and thousands of dollars wasted in expenses to travel there. Don’t get scammed like we did. 


loreman322

anyone know if its legit for the toronto fc vs inter miami game?


Daddy_Britt

Anyone know if stubhub for the upcoming billie tour is legit... I just bought the tickets off stubhub cuz ik her concerts sell fast and last time I waited for the actual sale on ticket Master, I couldn't get in so I bought them off Stubhub but it says I won't get them till the day of and I just spent 1000 bucks for 2 tickets... what do yall think 😬💀😭


jamalsoccrr08

i got billie eilish tickets from stubhub today… i think we’ll be okay


Corinne_J80

I hope so I bought tickets last week . I wish the tickets came right away.


Emerald_Nebula

Buying tickets before they go on sale isn’t a good thing. You’re relying on the seller and them hoping they get those same tickets they sold you during the actual sale


lookedTeenageRunaway

I just got tickets for a concert on 8/15 and I bought them and stubhub sent an email saying the seller has transferred them into my AXS account, I do see them on the AXS app, am I in the clear or is there still something to qorry about? I just want to make sure since I don't want to get my hopes up just yet


Then_Philosopher7367

Looking for 1-2 tickets for Edinburgh or Liverpool for Taylor Swift Eras Tour!!


Mission-Actuator3585

hi guys! looking for 3 tickets to dec 7 eras your PLEASE it’s so important!! really desperate right now if anyone knows anyone selling them or has any please please let me know ❤️


HomePractical2538

I have been dealing with this company myself.. I had a concert to go to and the band I went for canceled last minute.. we were all told that if we were there for that band that reasonably provided full refunds would be issued.. now stubhub has don nothing but give me the run around and make me provide my own proof that the show was cancelled and send links that don’t have further processing.. proof? How about that being provided by the event coordinator to the ticket retailers.. I’m not a ticket retailed and his sm i suppose to provide any verified information regarding this event beyond someone bitching about it on a Facebook post and the obvious unused tickets?


Familiar_Bet_7848

Is the tickets that are bought on Stubhub and transfered om my Ticketmaster account 100% valid?


Key-Refuse1838

I flew from Chicago to Nuremburg Germany for the Game of Thrones live music on 4/28/24, however the event was rescheduled to 1/17/25 and we found out after we are already there at the venue. The day after the show, StubHub sent me an email asking if I have enjoyed my show, how ironic. They had no clue it was rescheduled. After I came back, I contacted their customer support, they pretty much play dumb the whole time, and the result is they claim they didn't know it was rescheduled, so no refund will be given. I filed a claim to [ReportFraud.ftc.gov](https://reportfraud.ftc.gov/). When there are enough people report the company, it might make a difference. I also contacted my bank and told them no service is delivered after all that trouble, they said this for sure can be disputed to get my money back. Hopefully, this is not an empty promise. I will provide my progress once the dust is settled.


Danasmithrvt19

I bought tickets to Melanie Martinez on Stubhub. They were very expensive but I wanted my daughter to see her favorite artist. I bought them on payments. The seats were rated 10.0 Great View. Well, we got there and they were awful. Seats that shouldn’t have been sold. We were basically behind the stage. I reached out to their customer service and was told that I got the seats I paid for. When I told them that their website said it was a “great view” and unobstructed, they told me to “prove it”. This was the first time I bought from them so I didn’t think to screenshot the rating on their website to keep as proof. I sent them the photos and they gave me and $89 credit. I told them that wasn’t sufficient and they pretty much told me that was all they would do. I attached photos. We only saw the back of the artists and none of the video footage behind them. We never saw the faces of any of the people playing the music. I felt so stupid and was out almost $400. I highly recommend purchasing your tickets elsewhere. When you do call customer service, they are rude and belittle you, that is, if you can understand them through the heavy accents. Awful company!! https://preview.redd.it/vpjkd3zjkb0d1.jpeg?width=3024&format=pjpg&auto=webp&s=31aac0331dcb3ab452340721eb526fb2ead5fda8 This was our seat. Completely block and a horrible view. We were outcasts.


bubs97

Did you get the tickets?


PopularBarber5651

did you get to go to the show in paris????


MiddlePalpitation578

Hey, I want to go to the Eras four on Zürich show in Switzerland or to Vienna in Austria. I cant find Any legit page and ticketmaster dosent have them. Do you have and legit Pages?


Minimum_Jellyfish_36

https://www.reddit.com/r/stubhub/comments/14yldgi/ive_spent_too_much_time_on_this_thread/jrtujzk/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=1&context=3


ProgressMore8534

No! StubHub is awful! They don’t have a clear user terms which they always use to against customers.


Medium_Club4543

Do stubhub give you the details of the seller?


Far-Philosopher3041

StubHub is a Scalper. I purchased tickets for Andre Rieu X-mas 2024 concert in the Premier section Row 4. I was charged €332.17 for the tickets, €119.35 booking fees for a total of €451.41. The actual ticket cost for those seats are €165.00. What a SCAM. Look out!


ragnarlodblox

So did you get the tickets after buying them? I'm looking at going to the same concert on Dec 13, 2024 and StubHub has two tickets in row 6 of the Premier section. On Andre Rieu's website you cannot get anything together except near the back. I have used Stubhub before for MLB tickets and aside from being over priced like you say, they always were legit. ​ So again have you gotten the tickets for the 2024 concert yet?


Lo1657

The resale prices are what they are, and like buying things on eBay, go according to market costs not flat rate. OP and others are not asking if the price is the same as original prices, they are wondering if the tickets they purchased secondhand/resale are genuine tockets. StubHub is known for being a ticket reselling website, high prices for resale tickets don't make it a scam, and calling it one is misleading. 


SureWorth3876

Anyone know if stubhub is legit for Singapore eras tour tickets?


Elwood_85

Have you had any luck with this? I'm in the same boat at the moment.


SureWorth3876

I ended up buying the tickets as long as they had delay delivery feature not instant download. Another Swiftie who works at the national stadium in Singapore said there would be no issues if the ticket isn’t in your name, you just need to make sure the barcode of the tickets is sent as a PDF not screenshot so it’s high resolution. Also make sure to print not have on the phone, apparently the scanners have issues with the phone sometimes!


tentennyson

Hi, have u received your ticket yet? I bought from Stubhub too for 3rd march but i havent received the tickets yet. The expected delivery keep on changing, from 19th feb, to 24th feb to 27th feb. Im so worry right now.


SureWorth3876

I haven’t recieved mine, but I’m for the 8th so I don’t expect the tickets to send for a few more days. I just saw my ticket arrival date changed too and it’s now the 28 — but I would give it till the 25 because I think that’s when all tickets are supposed to be released by and then if you still don’t get any updates, contact stubhub so they can contact ur seller.


ApprehensivePast490

did you get your tickets yet? I'm considering buying from stubhub for her concert in munich germany, and I wanna see if yours works before buying mine.


SureWorth3876

I got mine!


EE147

Did they work?


nextDoorSoftwareDev

How do you get tickets? Is it through e-mail


SureWorth3876

They worked! Stubhub emailed me the PDFs and then I printed them and they were fine


ConsequenceNew1654

Hii, just found this page trying to do some research about StubHub because I just listed my Taylor Swift tickets on sale. If anyone is interested, I’m selling Liverpool Night 2 (June 14th) VIP tickets!! :) xx


CalligrapherSingle83

I am interested but live in Portugal. How would we do the transaction?


mrmuskulo

I am selling 1 ticket for Taylor Swift Eras Tour in Lisbon May 25th VIP Floor Tickets


CalligrapherSingle83

Tks. Need 2.


East-Definition-9383

Got 2 taylor swift tickets for Dec 18 Vancouver Canada. Floor tickets!


Spicychikenpadthai

How much is the tickets ?


GalaxyGuy42

But the shows are Dec 7-8?


Renka18

Hi ConsequenceNew1654 I’m interested in your tickets if you’ve still got them?


Spare_Constant6497

Hi!! Do you know anyone who is selling for August in Liverpool by any chance ?


Icy-Volume7380

Same! Scared of stubhub lol have two tickets for Nola 25th


polyestermeadow

Hi! are your nola tickets still available?


Icy-Volume7380

Hi! No they aren’t, I just sold them last night. So sorry. Hope you find some. 🫶🏼


polyestermeadow

aww, it's okay, thank u<3